ABOUT US

CONTACT US PAYMENTS ACCEPTED  

Customer Service: info@xs-collectibles.com
Hours:  Mon-Thu, 10am - 4pm PT 
Fax: 
702-543-8272

Credit/Debit cards:  Visa, MasterCard
Checks/money orders:  US dollars
Western Union:  NOT accepted

SHIPPING

Orders are shipped within 2 business days, unless you are notified otherwise.  Delivery times vary, but average 4-6 business days within the US, and 6-10 business days worldwide.

Shipping charges are calculated by the US Postal Service by the  weight of your order, and the shipping method that you choose.

REFUNDS & EXCHANGE POLICY

Cross Stitch Collectibles does not maintain an inventory of patterns.  The patterns you order are published especially for you when your order is placed.  Therefore, we do NOT honor exchanges or refunds unless your pattern booklet is found to be defective.

CUSTOMER SECURITY

Cross Stitch Collectibles strictly guards the privacy of its customers.   We do not share ANY of your personal information with ANY outside source.

Our site is protected with 128-bit SSL security, which protects your information with the highest level of encryption and security possible. 

EXCHANGE RATES

The current exchange rate is automatically applied to your order by The Universal Currency Converter™

WHAT'S INCLUDED WITH YOUR CROSS STITCH PATTERN

Pattern Charts Only:  Black/white charts.   (No fabric, threads or other supplies included)

DVDs contain full copies of our charts.  PDF format compatible with PC and Macintosh computers

Patterns include a complete floss list, indicating the DMC color number and name, and quantity of skeins of each color required to complete each pattern.

An Instruction sheet, clearly showing you how to follow the pages of the chart throughout the booklet.

A Care and Cleaning Instruction Sheet, courtesy of the DMC Corporation.

A DMC Shopping List to help you gather the floss required for your pattern

Each pattern packaged in a zip-top plastic bag for protection.  Handy for holding your floss and supplies!

FEATURES OF OUR CROSS STITCH PTTERNS
  • Large-print charts.  All of our charts are now printed larger than before, to make them easier to read!

  • Archive-quality paper.

  • Easy-to-read alphabetic symbols. 

  • Full-color glossy front cover

  • Finished dimensions for 14, 18 and 24 ct fabrics listed on cover page. 

  • Full cross-stitches only ..no backstitching!

  • Patterns designed for DMC© floss

KITS AVAILABLE

We are proud to announce that the several companies offer our cross stitch patterns as complete kits:

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